Our Process

Streamline CSR hiring process and quickly identify top candidates from tens or even hundreds of applicants. ThankYouForCalling will test your applicants’ key customer service skills including typing, spelling, grammar and speech clarity and automatically rank them based on their performance. Your days of wasting days to interview each of the candidates to select a few are over! You are welcome!

1. CREATE

A company creates a new campaign and selects which skills should be assessed. (Typing, Spelling, Grammar and Speech Clarity). Create free campaign

2. INVITE

Company will be provided a unique campaign link to be used to invite candidates to take the assessment via our fun game.

3. ASSESS

Candidate follows the unique invitation link and completes the interactive assessment.

4. GRADE

All submitted assessments are carefully reviewed and graded by the ThankYouForCalling A.I.

5. REVIEW

Company is notified via email and can now review assessment scores and select the candidates most applicable for the position.